260 – What We Can Learn from the Challenges of Selling CBD Products with Derek Spruill of Cherry Blossom CBD

Derek Spruill of Cherry Blossom CBDDerek is the co-owner of Cherry Blossom CBD. They’re a Maryland based wholesaler and distributor of industrial hemp with an exclusive retail line of hemp based products.

His innovative line of nutraceutical supplements are all made from American grown & organically processed hemp and independently lab tested.

These products are naturally helping people find relief of pain, inflammation, anxiety as well as a host of other ailments.

BUSINESS BUILDING INSIGHTS

  • Life is all about perspective. Be open to learn from others.
  • Acquire and seek out new skills along the way. You never know when they can help you in your chosen path.
  • Don’t get stuck in your initial vision because things will change. Be open to adapt to it.
  • Educate your consumers so they can make informed decisions.
  • Make sure people understand what your product is and how it works.
  • Sampling is the way your customers experience how good your product is. Especially with consumable products, they must be able to taste it.
  • Engaging with people is the key to success at craft shows.

CONTACT LINKS

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Thank so much! Sue

Transcript
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You're listening to gift biz unwrapped.

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Episode 260 Started playing around and then people started asking me

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for like,

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Hey, can I get some more of my,

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you know,

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my grandmother,

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my dog,

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even like couldn't believe it.

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Yeah. Attention gifters,

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bakers, crafters and makers pursuing your dream can be fun.

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Whether you have an established business or looking to start one,

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now you are in the right place.

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This is gift to biz unwrapped,

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helping you turn your skill into a flourishing business.

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Join us for an episode packed full of invaluable guidance,

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resources, and the support you need to grow your gift biz.

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Here is your host gift biz gal,

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Sue moon Heights.

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Hi there,

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it's Sue Always.

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Thanks for joining me here today.

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Boy, it's feeling so different right now with this worldwide pandemic.

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More than ever,

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we need to be in control of our lives.

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That's the fabulous thing about owning your own business,

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whether it's full time or for some extra money on the

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side. Having a business offers you options and has been the

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saving grace for Manny.

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Given that if you don't already know and you're hearing this

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just for the first time,

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my business development program,

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maker's MBA is closing enrollment tomorrow night,

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that's Tuesday,

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March 31st so you still have a tiny bit of time

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to join in.

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How do you know if this program is right for you?

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If you've been dreaming of starting your own handmade business but

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it's felt too time consuming,

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overwhelming or scary and you're just not sure what steps to

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take. This is for you if you've started your business but

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you're frustrated and anxious because it's not bringing in the sales

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you expected and you're not sure what to do to turn

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things around.

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Then this program is also for you.

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We worked together for four and a half months and in

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the end you'll have a business that's set up properly.

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You'll know all the components and actions that go into owning

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a business that will thrive and you'll have access to refer

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back to all the information as your business grows and changes.

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It's the only place I do hot seat coaching,

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so we work on your specific issues.

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This is not an old fashioned type lecture class you learn

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and then apply what's right for you based on where you

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are in your own business creation and no a prior business

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degree is not required.

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If you're a gifter Baker,

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crafter or maker and you're serious about starting or growing your

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handmade product business,

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then go to gift biz,

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unwrapped.com forward slash makers MBA for all the details.

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Oh and I forgot to tell you,

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I'm only offering at one time this year,

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so this is your only chance and enrollment ends tomorrow.

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That link again is gift biz unwrapped.com

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forward slash makers MBA and if by chance you miss it,

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this same link,

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we'll jump over to a wait list so you can be

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notified for next year.

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Moving on,

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I'm really excited to share with you our show today.

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I think everyone has a preconceived notion of what CBD oil

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is and or how it can help you,

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but there are a lot of misconceptions out there so you

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get to learn the truth about this product.

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One that continues to gain in popularity.

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Plus with the extra challenges that CBD products face,

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Derek shares what has worked for him in terms of product

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receptivity and sales.

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These overall strategies can be tweaked and put to use in

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your business too.

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So are you ready to learn all about CBD Today?

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It is my pleasure to introduce you to Derek Sperl.

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Derek is the co owner of cherry blossoms,

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CBD. They're a Maryland based wholesaler and distributor of industrial hemp

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with an exclusive retail line of hemp based products.

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His innovative line of nutraceutical supplements are all made from American

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grown and organically processed hemp and independently lab tested.

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These products are naturally helping people find relief of pain,

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inflammation, anxiety,

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as well as a host of other ailments.

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Oh my gosh,

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Derek, we need you so much.

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Welcome to the gift biz unwrapped podcast.

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Thank you for having me this morning.

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I'm glad to be here.

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How are you today?

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I'm good.

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We were supposed to get a big snow storm here today

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and we only got a little measly snow storm.

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Is that good news or is that bad news?

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That's bad news.

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In my box.

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Okay. The more snow the better for me.

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Right. We haven't had a snow day,

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I don't know,

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two years maybe here.

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Oh my gosh.

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I know.

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Like we really need what you need to be snowed in

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sometimes and just hang out with the TV and a good

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pot of soup For sure.

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But probably the amount of snow we got here would have

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qualified with you for a snow day.

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Oh, I'm sure.

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Yeah. They probably keep schools open for what we can for

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sure. Derek,

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seriously enough about me where you are going to talk about

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you. Now we're going to do it in a little bit

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of a traditional way that I have on the show here

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and that is to have you describe yourself by way of

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a motivational candle.

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So if you were to create a candle that speaks all

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you, what color would it be and what would be a

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quote on the candle?

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What color would it be?

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I have a clear candle and the clear candle is for

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a reason.

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I'd like to say I've learned some very good lessons in

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my life and most of the lessons I've learned is by

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learning from other people.

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And that clear candle would say life is all about perspective,

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be open to seeing others.

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That has been something that even when before all of this

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happened, I was a chef back in the day and I

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used to say this a lot too,

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you know,

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my staff and my line cooks like look,

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we are all different people from different walks of life with

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different perspectives and they're all very real.

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So just try to stand in the other shoes every now

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and then and you never know what you just might see.

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Yeah. And be open to other people's experiences and learning.

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And don't assume that your view of reality is the only

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view. Exactly.

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Sometimes that's hard to do.

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Of course we're all humans,

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but I think if you at least try,

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if you get a 50% I think you're right.

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Yeah. Just being open.

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You're so right.

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I love that.

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Okay. Candle accepted.

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Check Mark.

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So you just alluded to being a chef.

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Take us back and give us a little history of where

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you've been before.

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Cherry blossom.

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Well, I guess when I was a young kid I had

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somehow some way a cookie and got it to me.

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I was raised by my mother and my grandmother until I

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was about five.

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And then when my mother got married and they,

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you know,

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they're really young and they're early eighties and they were working

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a lot.

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So what happens,

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I just have to come home and latch key kid and

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I didn't know if they can even do that anymore,

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but I figured out how to cook for myself.

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And this all led to me just wanting to learn more

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and wanting to learn more and wanting to learn more.

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So sometime in my twenties I went to culinary school here

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in the DC area and it was called Academy to cuisine

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or no clothes,

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but they were taught like classic French cuisine and I worked

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a lot in like more like classic French kitchens and some

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of the old guard of chefs and that was good.

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Those were good times.

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And I think what that has prepared me for what is

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happening in my life right now.

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In a lot of ways our business,

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our industry is a chaos and it just by the nature

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of the restaurant industry,

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it's sort of chaotic every day.

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I don't know if by design it's just the way it

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is, but I kind of learned to work in a little

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bit of chaos,

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a little dysfunction and unfortunately the CBD industry right now without

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tight rules and regulations and things like that,

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it's kind of a wild,

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wild West.

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So that has prepared me in that way.

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But also as far as like formulating and production and things

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like that organization,

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it's all helped team building.

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We have a small team,

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but I think we're all very close and we're all on

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the same page.

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So that chef foundation,

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those, the cross,

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the T's and dotting I's and then the minutia of doing

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what you have to do to be successful has really helped

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what we are trying to accomplish today.

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I'm really glad you bring that up because we have a

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lot of listeners who are thinking of maybe turning a hobby

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or a craft into a business and right now they're working

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somewhere else.

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Maybe they're in a bank or they're working a retail shop

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or a multitude of different things,

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or maybe they're a stay at home mom.

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Right? And your conversation here about how a totally different industry,

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you were still picking up skills,

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ways of managing through things and knowledge that now you can

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apply on top of what you're doing today.

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So that's an excellent example and I want all of you

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listeners to hear that because whatever you're doing today is not

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wasted time.

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Observe what you're learning and take in as much as you

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can. Like I tell everybody,

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Derek, like volunteer for any committees your business is putting together

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because you're getting more connections,

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right? You're meeting more people,

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you're picking up additional skills,

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additional resources.

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I mean you just never know where some of this might

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play out and be beneficial for you in the future.

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You want to put yourself in the path of where you're

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going. But at the same time,

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sometimes it's like networking,

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but you always got this,

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I don't want to go to this networking thing,

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but you go and that those are the times that you

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actually meet someone who helps extend your career a little bit

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where it helps you see things in a different way that

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ends up you sort of embracing it like,

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Oh, okay.

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Like it never would have happened.

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This relationship never would have happened and I not just gone

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to this networking event and sort of working and kind of

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experiencing things in that way.

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It's the same way.

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You just never know what's going to happen.

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You never know what skills that you're sort of putting in

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reserve or you may put in the back of your mind

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that come back to help you in your chosen path.

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Yup. I agree with you a hundred percent all right,

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so tell us now about cherry blossom and where the idea

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came from.

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So bring us back way to the beginning before you'd even

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started. How did this become an idea in the first place?

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Well, it's interesting because kind of a funny conversation and at

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first I didn't know what to tell people about it,

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but it's kind of started as I had left the restaurant

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business and I was trying to figure some things out and

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I thought it knew that I didn't want to work for

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anyone else.

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That has always been my goal to work for myself.

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So I started playing around that laws change in DC here

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and I started playing around actually with different concentrates that I

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could find.

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But most of them were,

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were tat based to be perfectly honest.

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And I started handing them out to my friends,

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you know,

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the here and just playing with different,

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you know,

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confectionary techniques and things.

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So my first like you're onto something here,

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like, you know,

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I'm giving this to my grandmother,

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it works for her and her whatever,

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her knee pain.

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Okay. Wait.

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So were you baking,

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were they food related items or They were food-related?

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I, I was making confections.

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I was making candies and cookies and things like that and

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just hand them out to people.

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When you were handing them out to people who had some

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type of ailments and like more detailed place.

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It's more just like,

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I just wanted to see if what I was doing was

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actually working where my techniques working,

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they were just my Guinea pig and what they were telling

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us what to telly me were the success stories in a

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way. So,

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okay. I might be onto something here.

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How did you find out?

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Did you do research or were you exposed to this or

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how did you get the idea of doing any testing in

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the first place?

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Well, we have very funny laws here in the district of

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Columbia. I like the way you word that.

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It's funny because it's not quite legal,

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it's not illegal.

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It's a very gray space so you can gift or trade

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cannabis products or anyone you wanted.

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So I just started playing around and then people started asking

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me for like,

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Hey, can I get some more of my,

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you know,

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my grandmother,

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my dog,

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even like dogs eating cats.

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I couldn't believe it.

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So talk to a friend of mine.

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I said,

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great, maybe we could figure something out with this.

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Maybe we can try to get some sort of license to

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Maryland's changing.

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And DC's changing.

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They weren't really changing fast enough as it turns out.

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So as we were networking,

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we met the lady who runs the Maryland cannabis commission and

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I said,

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well, you know,

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when do you know when you're going to edibles?

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Like we'd like to get,

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throw our hat in the ring.

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And our answer to us was,

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I have no idea.

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It could be six months,

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it could be six years.

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And I'm like,

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well, that's a little discouraging,

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Right? You can't build a business around that.

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Yeah. I can't build a business around that.

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But what I did see that there was opportunities in the

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CBD market and what changed our mind is that we actually

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went to the candy show and was it,

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that was in,

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uh, Hershey last September.

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Oh no.

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Two Septembers ago.

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Oh. We walked out of there and we realized that because

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our intent was to go there to start figuring out how

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to be candy manufacturers.

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And what I realized is that there were a lot of

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candy and manufacturers there of course,

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but there were a lot better than we were that have

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been doing this a lot longer,

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a lot more skilled,

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multigenerational family businesses.

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And on the way home we just started talking and the

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light bulb came on and like maybe we shouldn't try to

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compete with these businesses.

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Maybe we should try to work with them and find something

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that can work with them and maybe sell to them.

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That was kind of the initial thought that we would just

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kind of like sell like bulk oils and things like that.

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We went to California,

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we started meeting with different processors and things and as it

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turns out like Oh well we have this and we have

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this and we have this.

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So we started working with these guys and we came up

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with a cherry blossom line of products and we're looking for

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a name.

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My mother came up with a name so I wanted something

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more like DC but didn't say DC.

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And she said,

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well how about cherry blossom?

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I said okay that works.

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Yeah. Cause it relates,

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but it's still open enough But still open it up.

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Exactly. Sometimes when you're labeling your business and you say,

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well we're Highland park auto,

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it's hard for you to expand out of that because now

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the world knows us as this.

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Right. Like you're not going to be in Detroit and be

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called Highland park auto.

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Exactly. Right.

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So thinking ahead about that.

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And then the lesson I thought with my business partner Larry,

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and he came up with this logo and he kind of

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ducked himself out for a couple of days and restart for

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us and all of a sudden like this thing is,

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I'm like,

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wow, like this is beautiful.

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And you know,

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and the guy,

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I mean it was like,

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don't know if I can go around representing this pink logo,

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you know?

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But yeah,

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Sure you can.

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It's almost a door opener in a way because people look

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over and they see these two middle-aged guys or not exactly

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chisel, you know what I mean?

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So, and they see this big old pink thing behind us

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and they can't quite figure it out.

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It makes people want to come up and talk to us

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just to see what the heck is going on.

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That's not the only reason they want to come talk to

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you. Your booth is lively and fun.

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You're very energetic and it's just a happy place to be

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and the logo is happy too.

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So it all comes together.

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Can I do a fact check here real quick?

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So you were initially testing multiple ingredients and seeing results and

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then you narrowed in and settled on CBD because you saw

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potential to be able to build a business on it based

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on all of the laws that are around The laws.

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And also I looked at usage and where usage is right

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now with CBD there's a lot of miseducation,

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a lot of question marks in people's minds,

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but I knew that on the long term,

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even though people say that cannabis is going to be a

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bigger business,

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I believe that more people can and will use hemp based

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products because not everybody wants to the psychoactive effect.

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I think more people appreciate not having a psychoactive effect and

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to have any psychoactive effect.

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Okay. So talk with us about all of this.

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What is CBD?

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What are the effects?

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Share with us as someone who may not know.

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So you can get CBD for from basically two sources.

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You can get it from cannabis plants that happen to hit

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certain strings that happen to be high in CBD.

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Or you could get it from hemp plants,

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which are naturally high in CBD and low in THC.

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So I'll say that different way.

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Cannabis plants tend to be more THC.

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Abundant plants tend to be more CBD opponent.

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So it is a better source or at least a better

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resource to get CBD from hemp plants because it's abundant in

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it. So most people don't know this,

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I think.

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I think most people think they're sort of one in the

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same. And the way I explain it to people is that

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if we were all taking a walk through the grocery store

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on a mission to get citrus,

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we're going to make a citrus pie.

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That's how many types of citrus are we going to get?

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How many types of citrus are available to us today?

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Where there's lemons,

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there's lines,

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there's great fruit,

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there's oranges,

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and we all understand that these things are in the same

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family. They're all in the citrus family,

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but they're different colors or different tastes.

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Sometimes they're even different textures.

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We utilize it differently.

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In our home kitchens,

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we may not even utilize it,

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but in the kitchen they use it for something else totally.

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All together.

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Maybe for fragrances or what have you,

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but we kind of can wrap our heads around that.

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All these different fruits are citrus fruits and they come from

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the same family,

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but they may do different things.

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That's how we have to look at these two plants here.

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They're sort of like kissing cousins.

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They're in the same family.

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Yes. They're almost named the same thing with the exception of

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they've been L like I think it's hemp is like cannabis,

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sativa L so they are very much related,

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but they do different things and we're looking to the hemp

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plant because it's an ancient botanical that's been helping people for

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millennia, millions of years.

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People who've been in graces earth long before you and are

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ever even thought of would have been using this medicinally to

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heal themselves naturally to alleviate pain,

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to alleviate anxiety,

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mood related disorders,

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inflammation in particular where a lot of times it's tied to

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pain, which is a very interesting conversation in 2020 and what

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we've seen in the last 20 years and the options that

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people have been given to tandem their pain.

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Right, because I think like as you're telling the story,

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I'm thinking,

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okay, yes,

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this has been around for a long time,

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but in the recent,

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I'm going to call it century,

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everyone's gone to manmade chemicals.

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I guess it is for relief in many cases and now

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there's become more of popularity or whatever.

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The switch back to all the natural remedies.

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I think sometimes trashy has to happen for people to change

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perspective. Oh,

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so the century is a tragedy.

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I'm not calling it a tragedy,

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but what we're looking at right now,

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I think if every one of us can probably say that

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we know someone who has been negatively impacted by opioids in

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our family or in our community,

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and the fact that everyone in the United States could probably

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say that is pretty tragic to me.

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Yeah. When something has been available to us this entire time

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that can help and heal and not have any negative impact

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on you.

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Right. Unless you're taking sort of blood thinners.

Speaker:

I mean it does kind of sometimes increase the heart rate

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some, so people who take blood thinners,

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they may want to,

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anybody want,

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they want to consult your doctor before you choose any,

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any supplements or products,

Speaker:

but especially those on blood thinners.

Speaker:

So you tested out the product with samples and you saw

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that indeed this was producing relief or healing results,

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whatever it was.

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Then you went to the show and you saw that,

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well, maybe I don't want to be making candy.

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I want to be providing a product for all these generations

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or established businesses to be able to use our product in

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their business.

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Is that right?

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Yes. Okay.

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I think you said you were at the Philly candy show

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for the first time?

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Two Septembers ago,

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so September of 2018 and that's where you made this discovery

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and change.

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We changed there and by that November we had already,

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we met out to California a couple of times and met

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with some different producers and manufacturers and we needed people who

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sort of understood our vision and for lack of better word,

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our standards.

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We were looking for certain things.

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We were looking for small spectrum products.

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We believe in the totality of cannabinoids and terpenes and flavonoids,

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which are all the components that truly helping people inside this

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plant and we wanted them all present.

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I myself have been using these pimp based products for quite

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some time because I've had knee problems and back problems and

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things like that and I was always too afraid to go

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the pharmaceutical route.

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I like natural products.

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I'd rather take my chances with what nature has given me

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than what the pharmaceutical companies have given me.

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So it was just a natural plugin for me because it

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was part of our belief system.

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You get it to other people to believe that sometimes it's

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a little bit more challenging,

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but because of the different stigmas and things,

Speaker:

but it's happening.

Speaker:

I think people are seeing that this nature made the supplements

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can really heal us.

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And I think that we've been fooled for a long time

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into the believing that this is the gateway and these things

Speaker:

are taking people off into the Primrose path.

Speaker:

But because of all the things that have been tied to

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marijuana, I think that people don't notice.

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The hemp was grown pretty probably here in the United States,

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colonial times.

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I've probably up until about the 18 hundreds for multitude of

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reasons, not just for the cannabinoids and terpenes,

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but for all sorts of industrial reasons.

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So let's stick with product development for a minute here.

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So you never,

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if I'm understanding correctly,

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we're producing it just locally and Sally,

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you went to factories to produce it right away.

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We want to focus on selling.

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Okay. So how did you find Anne,

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and I'm just thinking of someone who's not looking at a

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product like yours,

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but has an idea,

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wants to go direct to factories.

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How does one do this?

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How do you search out factories and then go and analyze

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which one you're actually going to do business with?

Speaker:

Take us through a little bit of that.

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Some of was actually pure luck.

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It was one or two relationships that that led us to

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some hedge fund guy that I probably never would have met.

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And he took me out to lunch and it was the

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way I thought about it,

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it was almost like a qualifier.

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Like, you know,

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is this guy qualified to work with this kind of deal?

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Okay, so Qualifier on their end or your end.

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Yeah, like on their end they're making sure that,

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I don't know,

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like are you worthy kind of deal.

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They never said that,

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but that's the,

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that's the impression I walked away with.

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They need to know too,

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right? Yeah.

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And next thing you know,

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if someone was calling me from this company and you're like,

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Hey, let's meet,

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and we went out and we met,

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we sampled their products,

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we met their scientists and we've actually gotten very close since

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then and of doing a few more things together.

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They're helping us formulate and they're actually encouraging us to do

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something similar here on the East coast.

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So sooner or later we'd like to get a processing facility

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of ourselves going on East coast so we can offer East

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coast businesses some of the benefits of the West coast business

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hat, you know,

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as far as pricing and things like that.

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Oh my gosh.

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Yeah, you have a lot going on there.

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You said it's happened kind of by accident,

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but I would suggest not because we were talking just a

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little earlier about networking and connections and how one thing leads

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to another and it's still the unknown.

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When you start talking with someone,

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you just don't know where that can lead and sometimes the

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least obvious are the most beneficial based on what you're doing.

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I mean I believe in law of attraction and I kind

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of feel like that happens all the time.

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I don't know an answer and then I meet someone who

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provides me an answer.

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It's funny because it's another one of those skills that I

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picked up in the restaurant business.

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I had not just took to it.

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I had done other things.

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You know,

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we've done catering,

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I've done waiting tables,

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bartending and things like that.

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And some of the sayings that we have is like,

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you know,

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you always,

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especially when you're in the front of the house,

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you don't know who those people are coming through that door.

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You don't know how important they are,

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what their position is in the community.

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I mean they could be the minister of the biggest church

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in the community that they know that's,

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that's providing all kinds of,

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you know,

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whatever. You just don't know.

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Just cause they're in shorts and a tee shirt doesn't mean

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anything. Yes.

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Cause they're in shorts and a tee shirt and they're there

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to eat.

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They're on a different mission or not.

Speaker:

They're professionally,

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but you always have to be ready to put your best

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foot forward.

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Whether that be when you're communicating with people,

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the work that you're doing,

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you know when you're standing behind that booth because you just

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don't know.

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You just don't know.

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Right. Okay,

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so now you have your factory and you're working with scientists

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and all of that.

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How long did it take you would you say to you

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landed on the product specifically?

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I think we knew when we met them.

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This is the company that we're working with.

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The longest part of it is really has been the design

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label design.

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Even the legal stuff didn't take as long.

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I don't know,

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maybe label design isn't as important to some,

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but it seems like if anyone has designed labels before,

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and speaking from my own,

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it took us about eight,

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nine months to get this right.

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We're actually redoing them now because we weren't satisfied with those.

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I had totally underestimated how much time and energy it takes,

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but if you think about like that is your first introduction

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to people,

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that's your first impression to your customers.

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It does make sense to take that much time to do

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it. So I know your bottles,

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you've got the Brown bottles with a very beautiful label and

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give biz listeners.

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You'll be able to go over to their website and see

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the logo anytime you want,

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but it's beautiful.

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It's what you would expect.

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Cherry blossoms,

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you know the pink cherry blossoms with some green.

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Beautiful. Beautiful.

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I love it.

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Thank you.

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How is it that you've decided that you need to do

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a change?

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Is it just an intuitive feel or you're seeing some responses

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or some confusion from people who are coming and interacting with

Speaker:

you at a show or what's led you to this?

Speaker:

Your business tells you things.

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It tells you what moves to make.

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If you're listening,

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it will tell you which way to go and which way

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not to go.

Speaker:

So what were you told?

Speaker:

We're going to hear more of Derrick's product development story,

Speaker:

right after a quick word from our sponsor.

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go to the ribbon print company.com

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The business was telling me that we made some mistakes early

Speaker:

on that we made some mistakes in the sense that we

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underestimated how important having non THC products were in a TC

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market full of government employees,

Speaker:

but we have less than the federal amount,

Speaker:

but we do have trace amounts of TAC and our products

Speaker:

and for a group of people who are getting tested on

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a regular basis or have the potential to,

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they're not as interested in buying those products.

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They want stuff that is more broad spectrum or have no

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THC in it.

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So that was one lesson.

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It's not that we're not selling them,

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but I think that we'd have more success if we had

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things that had zero to year.

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I'd say So there's going to be an extension to the

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line or a revamp of the line.

Speaker:

That's kind of what we're thinking about right now.

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I do believe in what we're doing and sometimes I think

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is kind of like the crux of what we deal with

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as a business owner.

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Like what I believe or what my initial vision was to

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what my business is telling me.

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Interesting. Well,

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and you have to be open to it too because someone

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could be so bullheaded.

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I say that in a loving way.

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Maybe like where they're just not going to have their eyes

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open to all the signs around them and this what you're

Speaker:

talking about is a great example of watching what everyone's telling

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you. You stick to your guns to a degree,

Speaker:

but you cannot necessarily get stuck to your initial vision because

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things change.

Speaker:

The environment changes like what you're doing now can't be exactly

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what you were doing in 2007 it things were changed.

Speaker:

We've all had to make minor changes since then.

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Even if it's something as small as the way we communicate,

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we might've been more decibel people then,

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but now we're cell phone people,

Speaker:

so things change and you have to adapt and what the

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changes were telling me is that we are in a crowded

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field. Even in this market.

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There's a lot of CBD brands out there.

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There's a lot of confusion and people just want a sec

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video. At the,

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at the grocery store,

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I've seen it a doctor's office.

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I've seen that the gas station or at the convenience store,

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it's all the same and I think people need to know

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that it's not all the same,

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that there are different levels to it.

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There are different levels of extraction,

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there are different levels of carrier oil.

Speaker:

So all of these things kind of go in place to

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represent a standards of quality and price point.

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Well we saw it,

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it didn't really matter because there was so much out there.

Speaker:

There's confusing people and we needed to figure out how to

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differentiate ourselves.

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So what we started doing is put ourselves more in a

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wholesale or distributor position as opposed to just being another retail

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line. It separates us and what we're trying to do now,

Speaker:

what we have been doing is talking to businesses about helping

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them use their branding and their existing marketing with our products

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too. They can create their own brand of CBD and I

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think that's more powerful for people.

Speaker:

What I'm seeing people are more interested in today's agent branding

Speaker:

themselves than necessarily,

Speaker:

I just want to carry your line of products.

Speaker:

Sure. So when you're talking wholesale,

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then I think you're still talking two different things.

Speaker:

You're talking wholesale to businesses who then want to private label

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their product and sell CBD through their channels,

Speaker:

and then you're still also looking at providing CBD for the

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consumable field.

Speaker:

Sure. Producers,

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Yeah, so both,

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but all virtually wholesale.

Speaker:

Oh, wholesale bulk isolates.

Speaker:

So you can get bulk oils being good bunk gummies.

Speaker:

If you want an end to container,

Speaker:

unlabeled, you can have them that way.

Speaker:

If you want them with our label on them and you

Speaker:

want to sell our products,

Speaker:

we can do that for you too if you need bulk

Speaker:

isolates. So we're looking at bigger businesses and understand that people

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aren't just wanting to put things on their shelves,

Speaker:

but they're are what it takes some of these derivatives and

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add it to what they're already doing,

Speaker:

which is the original reason why sort of we went back

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to the candy show,

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Hey, this is what we're doing now.

Speaker:

We're having products that we're offering products that you can put

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into what you're doing and create a whole different line of

Speaker:

income for yourselves and extend your brand as well in your

Speaker:

particular market.

Speaker:

And it feels better.

Speaker:

It's sitting well with you,

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it sounds like.

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Yeah, it's sitting very well with me.

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Okay. And so I'm thinking that there's a big educational element

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to all of this.

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Yes. So how are you managing through that?

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Well, we're given informational popups of,

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we had one scheduled this weekend actually.

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We've been calling places different senior centers and such,

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and sometimes they're a little resistant.

Speaker:

So you're educating to the consumer,

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not to your potential wholesale purchaser.

Speaker:

We educated,

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we go to B2B events and,

Speaker:

but a lot of it is definitely like as we started,

Speaker:

we started business to consumer and we're still educating consumers.

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At the end of the day,

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they're the ones who are going to be buying the products.

Speaker:

They need to know what's going on,

Speaker:

like they're spending their hard earned dollars on CBD products.

Speaker:

And sometimes it's kind of,

Speaker:

let's call it heartbreaking,

Speaker:

but it's definitely discouraging when I hear people say,

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why went out?

Speaker:

I had this Elma and I bought some CBD from God

Speaker:

knows where and it didn't work.

Speaker:

That's like wow,

Speaker:

that's a negative to everyone in this business cause he's going

Speaker:

to tell 10 people that CBD doesn't work Well and I

Speaker:

don't think you're the first business that's had that issue.

Speaker:

But I think there's more stigma and question around the product

Speaker:

to start with an unknowns maybe would be a better word.

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Right. What we're trying to do is de stigmatize it sort

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of separated in people's minds from cannabis at least as far

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as it can be separated,

Speaker:

but also we don't want to turn people off before they

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have an opportunity to see that it actually works.

Speaker:

And I think for,

Speaker:

if I have advice for people who are of age considering

Speaker:

or even working with CBD products right now are using them.

Speaker:

You know,

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if you feel like there's something that's not working for you,

Speaker:

don't make this be your last stop.

Speaker:

Like try something else.

Speaker:

Even if you're not buying cherry blossom products,

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you know,

Speaker:

we want people purchasing CBD and using it as opposed to

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some of the alternatives.

Speaker:

I think it's a great,

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great, great product and a great way to naturally heal some

Speaker:

of the things that we're dealing with right now,

Speaker:

particularly pain,

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anxiety and inflammation.

Speaker:

Although they're all hot button topics we were talking about,

Speaker:

So this education that we're talking about,

Speaker:

is it helping you become more credible with the wholesalers you're

Speaker:

looking at attracting because you're kind of doing part of their

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job. Then if they're going to include it in their products

Speaker:

and you're educating people,

Speaker:

then they're more going to be more likely to buy their

Speaker:

products. Exactly,

Speaker:

and I think that especially in an area like ours where

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people don't always understand what we are doing or what our

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products are doing,

Speaker:

they want to feel like they have an ally in this

Speaker:

industry that they can trust and there is someone who's willing

Speaker:

to ask some questions and not just,

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I just want to sell you something to take your money.

Speaker:

I think say what else has helped us is that we're

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calling other companies.

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I call other companies all the time and I just started

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talking about their products and see what they have.

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You never know,

Speaker:

but they may have something that you know,

Speaker:

one of my clients is looking for and I now have

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another resource for that.

Speaker:

But also just our business is a funny way,

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very open to sharing information with one another.

Speaker:

I think we're all at a stage where we're pretty darn

Speaker:

excited about what's and where this business is going and we're

Speaker:

just like talking and we're sharing knowledge and Hey,

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if I can,

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you know,

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be a resource to you.

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It's unusual because I don't feel like I've had that as

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much in other businesses.

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Well I think greater acceptance of the product overall is going

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to lift everybody up.

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Yes. So it makes sense and I'm glad to hear that

Speaker:

that's the case.

Speaker:

I want to relate this back to people who are listening

Speaker:

and with you,

Speaker:

Derek, it's kind of an obvious thing that education has to

Speaker:

happen because there are so many fallacies and misconceptions about CBD

Speaker:

overall. But I want to talk like you guys who are

Speaker:

listening right now.

Speaker:

Sometimes we forget because we're so close to our product that

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there are things that our potential customers don't know.

Speaker:

I'm going to go to something as basic as if you

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are a knitter and you're making scarves,

Speaker:

like what are all the uses for the shapes of the

Speaker:

scarves that you make to demonstrate or have a video that

Speaker:

shows all the different uses or how to care for your

Speaker:

scarves or you know,

Speaker:

whatever it is.

Speaker:

Education, I think brings so much additional value around your product

Speaker:

and makes your product more and more attractive to your potential

Speaker:

buyer. Now with Derek and CBD,

Speaker:

it's a way,

Speaker:

obvious example,

Speaker:

but I want to swing it back to you also for

Speaker:

thinking about your product and what might not be so obvious.

Speaker:

Maybe you make a necklace that could also really be worn

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as a belt,

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you know?

Speaker:

I mean just other ideas for you to use your product

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in a different way opens you up to additional sales.

Speaker:

And it's funny you say that because it kind of goes

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with, we were talking about,

Speaker:

it's like not necessarily being tied to your initial idea.

Speaker:

Sometimes those new ideas or something you're already doing.

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Like you say,

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Oh, I can just make this little bit longer.

Speaker:

I make an adult.

Speaker:

It's just bend in your mind a little bit.

Speaker:

Kind of listen to your customers and they'll tell you,

Speaker:

they tell you what they want.

Speaker:

They're telling you what they're looking for.

Speaker:

Educating your customers at the same time,

Speaker:

educating your customers as well.

Speaker:

Right. Okay.

Speaker:

So I'm quite sure you have a number of things you

Speaker:

could talk about if I were to ask you about challenges,

Speaker:

but I want you to pick one that you think for

Speaker:

our audience would be really helpful.

Speaker:

Like where have been the stumbling blocks along the way here?

Speaker:

Grab the best one.

Speaker:

Uh, well,

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okay. The big one is been the vaping crisis of last

Speaker:

year in 2019 was full of challenges for CBD and cannabis

Speaker:

industries, but the vaping crisis,

Speaker:

and it's not that we even sell baby products,

Speaker:

it's just a good,

Speaker:

the associations,

Speaker:

It kind of sits in the same part of your mind

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I guess.

Speaker:

And then like every week for a while it was something

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different. Well it's these,

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now it's the CBD once and it's this and it got

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to a point where it felt like everything was being tainted

Speaker:

by like every time something came out in the news,

Speaker:

like our business was in the art industry was being a

Speaker:

slightly tainted,

Speaker:

slightly tainted.

Speaker:

Were you seeing it in numbers And we're seeing the numbers,

Speaker:

we're seeing it in people as we were out doing farmer's

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markets and things and they were just like,

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nah, at this stuff was killing people or this stuff was

Speaker:

killing children.

Speaker:

Like no,

Speaker:

It's confusion.

Speaker:

It's still confusion about the product because it's still so new.

Speaker:

And then this is why like when people get bad products

Speaker:

and now they're turned off and now they're not CBD advocates,

Speaker:

it's like they're the anti advocate and it's complicates the education

Speaker:

issue. So what do you do?

Speaker:

You have to keep talking to people and you just have

Speaker:

to keep educating them.

Speaker:

You gotta keep looking for different ways to sort of different

Speaker:

that one bit of nugget that's gonna read someone.

Speaker:

I'll tell you what happened at the candy show this year

Speaker:

where we were next to a young lady and her husband,

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bright people.

Speaker:

You can stop right there because they are also going to

Speaker:

be on the show.

Speaker:

Yeah, we're talking about skips,

Speaker:

candies, everybody.

Speaker:

So I think hers is going to be an episode.

Speaker:

I don't remember if it's before or after you,

Speaker:

but yeah,

Speaker:

we've already done the interview.

Speaker:

Such an interesting product as well.

Speaker:

She is incredible.

Speaker:

So this is who Derrick's referencing.

Speaker:

Everybody skips her husband's a police officer.

Speaker:

And so I understood that there was probably a certain viewpoint,

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a certain perspective.

Speaker:

Right. That brings you back to that Kendall.

Speaker:

So my fault.

Speaker:

So we're talking in the three days that we're there and

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she said,

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okay, let me try some of this lotion.

Speaker:

She does some mixed martial arts,

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her shoulder and neck was like really giving us some problems

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and I give her the lotion and she's like,

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you know,

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am I going to be hot?

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It's funny because people will be trying to stop.

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It will be asking me sometimes,

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am I going to be highly,

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no you're not.

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I asked,

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you have one,

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I tried to sample there cause I hit my wrist issue.

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Right, right.

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I remember that.

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Yes. It's kind of like as the back of my mind

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I'm like maybe they really want to be hot.

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Well I'm not answering,

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but I did say I do have a whole day of

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trade show to go through.

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Should I take it an hour later?

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Well I put this lotion on her and she comes back

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like 20 minutes later like Hey,

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like this is working.

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And I'm like,

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yeah, I know.

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And I think by the end of the weekend and if

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we had to have enough conversation and I think once I

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hit the magic note that when as I started this conversation

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that these things come from different plants and that sometimes yes

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you can get CBD derived from marijuana but most oftentimes a

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try from him.

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Ours is derived from hemp and how effective it is and

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it will not get you high once.

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Like you say,

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the certain things to certain people.

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I think certain people want to hear certain things and sometimes

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you've got to keep it kind of like,

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I'll take it this way and if I'm not quite reaching

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within our project from this angle,

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I'll, maybe I'll approach it from this angle,

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but I guess my point,

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I want you to get it,

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whether you use or not at least wants you to understand

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what's going on here.

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And it took her to use the lotion and I think

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she got it.

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I dare to say she may even be a convert.

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I don't know.

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You have to say she hasn't ordered yet.

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Yeah, But she might.

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She just might.

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It may take a little bit.

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It's not as easy as getting people to buy a cupcakes.

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No, it is not.

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And sometimes it would be a lot easier if the FDA

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were allow us to put these derivatives in food and just

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kind of open that gate up because I think that would

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be a great door opener for people.

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Like most people are willing,

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even though they act like they're not,

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most people are willing to try new things and put them

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in their mouth.

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They're willing to try new foods.

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They understand the pleasure of eating things and consuming things in

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that way.

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And I think once we can get there with that,

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I think we're going to have a lot of temp oil

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Congress. So back to the vaping just for a second.

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So really the strategy has to be carry on,

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continue talking,

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continue educating,

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Continue educating.

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That's it.

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That just keep talking,

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keep having repeat conversations with people.

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Especially I try to go a little bit extra when I

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feel like I think I'm challenging someone else's way of paying

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relief. I'll just leave it at that.

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But if I think that they're doing something other than this

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and it's,

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I'm not a doctor,

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but I've seen what those things can do to people and

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I'm like,

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Hey, at least give it a shot.

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At least give it a try and people have come back

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to us.

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What's success stories like my relative is using less of these

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because of this or having more mobility without having the debilitating

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feeling that these these pills get me because I'm this,

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I keep coming back to that example because it's such a

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hot button issue right now and if this conversation helps one

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person get off of those pills.

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We've done a good job here today.

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So you've mentioned a couple of times here that you have

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exhibited both at more business to business shows,

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which is when we're talking about the Philly show,

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that's what we're men we're talking about.

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But you've also done more local shows.

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What do you see,

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and there might be one that's more prevalent with one type

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of show than another,

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but what do you see as the best action do you

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take to get the best results?

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When we're talking face to face shows now Sampling is it

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that I don't think a lot of people are getting a

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chance to sample as they go out.

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So sampling has really helped us tremendously.

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They see it,

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they see it on signs and I see it in the

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store behind the case.

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But when they get to come up and like either taste

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the gummies or taste the tincture for the oils or we

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made actually chocolate sauce at the candy show to show some

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of the producers how easily this blends into chocolate without impacting

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taste and it tastes these days and they're seeing it.

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It's like,

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Oh, okay.

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It's a whole different thing.

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So you could see the the dots time coming together,

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you know,

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Planing by demonstrating in st Paul.

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Yeah. Okay,

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perfect. You know,

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it always kills me when I go to a show that

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is an,

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you know,

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consumable show of some sort.

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Right. And someone has cookies but no samples or they have

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chocolate, like no samples and it's like such an obvious thing,

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but people don't do it.

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It's crazy.

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So I'm glad you brought that up.

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Now, some of our listeners don't have samples.

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They're not going to give away free earrings or things like

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that. You know what you're getting when you buy and hearing

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or you know what you're getting when you buy a necklace

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or a piece of art,

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but you don't always know what you're getting when you buy

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consumables. Most of the times you what you're getting when you

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buy a sugar cookie.

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Yes. But nonetheless,

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it doesn't hurt to,

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you know,

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to sample it.

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I think for someone who's actually,

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you're right,

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it's actually making food.

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You definitely want people to taste just how good your work

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is. It'll encourage them to buy it.

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Hmm. Okay.

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So what else though,

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for those who don't have a consumable product,

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what other tip could you give us over and above sampling

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Over and above sampling?

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I think the most important thing I see when I'm walking

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around that,

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cause you know,

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you got to your shows,

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you've got to walk around and see what other people are

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doing. Well,

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people are sitting back at the booth and they're not engaging

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customers. I understand that half the people who walk by are

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never going to want to talk to you or they may

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not be there for your mission,

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but you still have to be up and alert and engaged.

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When I see people sitting back on their phone and sometimes

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you got to use your phone,

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but when you see 10 people walk past your booth and

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all that,

Speaker:

the person behind the booth is looking at his or her

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phone. What are you saying?

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Like what message are you really communicating to the people at

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the show?

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I agree with you.

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It feels very closed off too.

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It feels closed off or like you're disinterested,

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Like you feel like you're going to be interrupting them with

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their phone if you go in their booth.

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Exactly. People want to believe that you're interested.

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Just like you'll buy something from someone if you feel their

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excitement about their product but them on their phone.

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It shows no excitement about their product.

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Yeah, and I think these face to face events to allow

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you to show your personality and show who's behind the product.

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Like, honestly,

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Derek, I mean I love the logo,

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all of that.

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If I hadn't been able to interact with you guys at

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your booth,

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I wouldn't have known what fun you are and how open

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you are and we wouldn't have gotten into conversations and you

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wouldn't have had the opportunity to start educating me if you

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were that closed off.

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So the opportunity of being face to face allows your personality

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to come through too.

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And when people like you and have been talking to you,

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they feel more bonded and are that much closer to buying.

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I gotta admit,

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even if I'm not in that booth,

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I got a good team.

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You do,

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they get it are energetic.

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They want to engage with people,

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they want it to share the gospel of cherry blossom and

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what we're doing and what we're trying to accomplish.

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So I think we've definitely kind of all agreed that we're

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out there,

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we're out there on a mission,

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we want to achieve something and what the heck is the

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point of paying all this money to go out there and

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present yourself if you're not trying to get engage people and

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get new customers.

Speaker:

Let's move to another topic as we're starting to get near

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the end here,

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but something that I definitely wanted to bring up with you

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is pricing because it's still a new product.

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You've already talked about the fact that there are different levels

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of quality,

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so when you talk about people who are saying,

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Oh yeah,

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I've tried it,

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it hasn't worked.

Speaker:

They might've also tried it at a price point that equated

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to the result that they got.

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I'm not sure,

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I'm making an assumption here,

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but how did you decide where you were going to price

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product that would be receptive to the market?

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I come to internet and I was looking for similar container

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sizes, bottle sizes,

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CBD content like in milligrams,

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so you have different container count like in gummies,

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you know it was a 30 count was a 15 count.

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What are we looking at here and making sure that I

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was comparing apples to apples on the market.

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I think one of the big points of confusion come in

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is when people don't understand the different oils,

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the different additives and things like that,

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that may make some of these products less expensive or more

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expensive than others.

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Sometimes it is the process or the type of processing that

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they have has gone through.

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It's just a more expensive process to get to the finished

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product. Sometimes that process creates a higher quality product and we

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all understand this when we go to restaurants.

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If you're choosing the restaurant to go to and say on

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a Saturday night,

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you're probably not going to go to taco bell with your

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family. You'd want to go to someplace nice and sit down

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because you already understand that you can get a higher quality

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product when you go there.

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I don't think the market truly understands that right now,

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but where the higher quality products are and what makes them

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higher quality.

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Sometimes I could say it's a carrier oil sometimes and it's

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whether it's a difference between an MCT or a hemp seed

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oil or hemp oil,

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what have you.

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It could be,

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like I said,

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the difference in process,

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it could be the concentration and that's a lot of conversation

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to try to have with someone in a short period of

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time. So how do you get someone to understand all that

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without the research and themselves kind of hard to,

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unless you're given a seminar,

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Well, they're not going to research themselves probably.

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They're just going to walk away.

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They're just going to walk away.

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So it is that that is a challenge.

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I try to convert people because sometimes because of the things

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they've heard or the stories or Oh,

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I didn't work or I got their minds made up,

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you know,

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or maybe I'm a Christian and I think you're out here

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doing the devil's work.

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So on this marijuana,

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I mean we've been told that too.

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All these are just different perspectives.

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And you just have to,

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and now I think we know what's coming at us and

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we're just better prepare to sort of challenge those and try

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to overcome those objections.

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Well and some people flat out just aren't going to be

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your customer,

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you know,

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they're just going to decide that that is not for them

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and that's fine.

Speaker:

And we have to accept that too as business owners,

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not everybody is going to be our customer and that is

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okay and that is okay as we continue talking,

Speaker:

I'm getting all of these like realizations because just by the

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nature of your product,

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you're showing examples that are so extreme,

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right? Like really having to educate the customers that there is

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definitely going to be people who aren't going to be interested.

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Yeah. And there's a lot of variables in the senior market,

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which probably are the senior markets probably buy more CBD and

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hemp than Mark is very growing.

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It's very much growing.

Speaker:

But those are the very people who remember the Nancy Reagan

Speaker:

commercials and things like that are just like,

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nah, like this is all marijuana.

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Like this is agree with my ideology.

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And the younger people,

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they'll flat out tell me,

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I'm not old enough to do CBD yet.

Speaker:

Take that for what you want,

Speaker:

but that's what they're telling me.

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We're doing this now.

Speaker:

When I get to the point where I can't do this

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and I'll do this in this particular market in the Washington

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DC market,

Speaker:

I would love to take your products.

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I love it.

Speaker:

They're beautiful.

Speaker:

I think they're probably effective,

Speaker:

but I got to go to work and probably get tested.

Speaker:

So 80 trace amounts of THC may end up with me

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being fired,

Speaker:

which is a whole nother issue that we're trying to overcome

Speaker:

because you can walk into work after drinking all night and

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it's totally acceptable,

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but if you have trace amounts of THC from taking the

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supplement that you did two weeks ago,

Speaker:

then all of a sudden you're subject to losing your job.

Speaker:

I mean,

Speaker:

you've definitely got your challenges within the industry,

Speaker:

but I think that the receptivity,

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the understanding,

Speaker:

and it's just going to continue to get better and better.

Speaker:

Yes, I think so.

Speaker:

I think it's getting out there.

Speaker:

We need more and more specials and things like one hour

Speaker:

or two hour specials on,

Speaker:

on the news outlets about it and different things coming out

Speaker:

in different magazines and publications.

Speaker:

So people are reading and I think people are understanding.

Speaker:

So I think that's going to keep increasing and I think

Speaker:

business is just going to get better and better for this

Speaker:

industry and the next five to 10 years for sure.

Speaker:

Yeah. So are you doing anything on the print side,

Speaker:

like blog articles also to help support the cause We say

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that we're going to,

Speaker:

but it just hasn't happened yet.

Speaker:

Okay. I think we need to get a little bit better

Speaker:

about organizing our time.

Speaker:

Well, you've got a lot going on.

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Hey, thank goodness for Larry.

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Really, really.

Speaker:

I don't know what I do without that guy.

Speaker:

He really helps hold it together.

Speaker:

Oh my gosh.

Speaker:

Yes, for sure.

Speaker:

So where can our listeners go to learn more about you

Speaker:

see what you have going on?

Speaker:

Well, we're on Twitter.

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We're on Facebook,

Speaker:

we're on Instagram.

Speaker:

We're actually editing videos right now for our YouTube page.

Speaker:

So they're not quite there yet.

Speaker:

We've gone through a couple of editors.

Speaker:

I haven't quite found the right one,

Speaker:

so we're going to get some videos up soon and we're

Speaker:

in my,

Speaker:

one of my,

Speaker:

what I call drunk monkeys is I,

Speaker:

I have to get over not doing videos.

Speaker:

I somehow,

Speaker:

I feel like I'm that teenager standing in the parking lot,

Speaker:

taking pictures of myself and I have to get past that.

Speaker:

The more you do,

Speaker:

the better you'll be,

Speaker:

The more I do it.

Speaker:

Yeah, the better I'll be.

Speaker:

I think that I have a lot to say as far

Speaker:

as educating people on him and I want to get people

Speaker:

out there at least if not buying it,

Speaker:

at least starting to educate themselves so they can make informed

Speaker:

buying decisions.

Speaker:

Okay. And I think we've already talked about the future.

Speaker:

I think you're in an industry to keep an eye on

Speaker:

and you guys specifically,

Speaker:

I have used her product.

Speaker:

I love your product.

Speaker:

I only see it getting better and better as you adjust,

Speaker:

twist, add,

Speaker:

change. I'm super curious about the packaging.

Speaker:

Am I going to see you in September?

Speaker:

You'll see us in September and as far as the packaging

Speaker:

goes, it's just I think one of the big things that

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we did not like about the existing labels is that the

Speaker:

writing, especially the supplemental facts on the back were too small.

Speaker:

Even for someone with like childlike vision,

Speaker:

it was still too small.

Speaker:

So we understand that most of our customers are going to

Speaker:

be probably 45 to 75 I'm already starting to have vision

Speaker:

problems so I can only imagine 20 years from now with

Speaker:

some of our other customers may be with maybe 20 years

Speaker:

or so ahead of us.

Speaker:

So we had to do something about that.

Speaker:

It was imperative that we got that writing bigger so they

Speaker:

could see exactly what they're consuming.

Speaker:

Well and as you said,

Speaker:

education is everything and there are going to be times when

Speaker:

people are handling a bottle and you're not around to talk

Speaker:

to them.

Speaker:

Exactly. But if you've got questions you can email us directly

Speaker:

at info cherry blossom,

Speaker:

cbd.com or you can do a website submission.

Speaker:

We're all over it.

Speaker:

I think it comes with like one or two,

Speaker:

at least two of us.

Speaker:

So one of us is going to respond to you relatively

Speaker:

quickly. Perfect.

Speaker:

And give biz listeners,

Speaker:

you know,

Speaker:

on the show notes page,

Speaker:

I will have links to all the social media sites,

Speaker:

the website,

Speaker:

et cetera.

Speaker:

So if you're out walking the dog,

Speaker:

folding your laundry,

Speaker:

doing whatever you're doing at work,

Speaker:

behind the scenes,

Speaker:

like listening,

Speaker:

no problems.

Speaker:

I've got you covered over in the show notes.

Speaker:

Derek, super interesting conversation today.

Speaker:

I understand the whole CBD concept way better than I did

Speaker:

in the beginning.

Speaker:

So it's been such a help and really,

Speaker:

really good business insights as I referenced earlier,

Speaker:

to kind of augmented things that we all should recognize that

Speaker:

we can encounter but augmented for your industry.

Speaker:

So I really appreciate your sharing with us today.

Speaker:

Thank you.

Speaker:

I found this chat with Derek to be so valuable.

Speaker:

First. We all now have the real facts about CBD,

Speaker:

but by nature of Derek's product,

Speaker:

he faces challenges that we all have as business owners except

Speaker:

his are magnified tenfold given the restrictions and the uneducated opinions

Speaker:

about CBD.

Speaker:

I'm so happy that he was willing to share how he's

Speaker:

working through all this to gain customer acceptance.

Speaker:

Most of our products never encounter these obstacles,

Speaker:

but his solutions can definitely be applied for each and every

Speaker:

one of us up next week.

Speaker:

I have the perfect business to share with you just in

Speaker:

time for Easter.

Speaker:

Make sure to tune in to learn more about how this

Speaker:

business continues to grow without any social media.

Speaker:

You heard me right?

Speaker:

Zero social media to date.

Speaker:

I bet that sparked your curiosity.

Speaker:

A great way to ensure that you don't miss this is

Speaker:

to subscribe to the podcast.

Speaker:

When you do,

Speaker:

every episode will be ready and waiting for you each and

Speaker:

every week.

Speaker:

Now, as one final reminder,

Speaker:

I want to just make mention one more time,

Speaker:

that classroom doors close to maker's MBA tomorrow night,

Speaker:

go to gift biz on rapt.com

Speaker:

forward slash makers MBA for all the details.

Speaker:

There is really no more time to wait,

Speaker:

so do it now.

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