Tips & Talk 40 – Make Your Customer the Star!

|
Make Your Customer a Star

Making a customer feel special is where it’s at. Think about your experience from the customer end. Most of the time when you buy something, in a retail shop for sure but also online, it’s a one and done transaction. You make the purchase, get a thank you or a confirmation of the order being…

Tips & Talk 38 – What About All the Social Media Changes ?!?

|
Woman looking at her phone frustrated with all the social media changes

Way back in 1997, this new arena called social media arrived on the digital landscape. Since that time, social media has been a fast and active playground with new platforms emerging, others dying and still others growing and morphing into versions that barely look like their original selves. They rise and fall in popularity and…