166 – Are You REALLY Serving Your Customers? with Jim Lederer of Bluegrass
Jim has spent over thirty years in the restaurant business. Companies he’s worked with that you may recognize even if you aren’t local, are Stouffers Restaurant Corporation, Don Roth’s, and Crawdaddy Bayou. Jim has traveled and consulted in the food & beverage industry for Universal Hospitality. He also started the Restaurant Row Hospitality Group, which…