Tips & Talk 64 – 5 Craft Show Tips You’ve Never Heard Before

Craft shows can be the lifeblood of a handmade product business. It’s the easiest way to find and interact with people, get feedback on your products and the most immediate way to bring in sales. PLUS – no shipping time or delivery costs! We’re not going to talk about the basics of participating in a…

Tips & Talk 61 – Put the Brakes on Selling

Do you feel like you’re putting way too much energy into convincing customers to buy when you compare that to the return you’re seeing for all your efforts? Is it possible you’re trying SO HARD to get sales that what you’re actually doing is pushing them away? Perhaps it’s time to try a new approach.…

Tips & Talk 52 – How Good is Your Customer Service? Really?

I heard something a long time ago, during my corporate days, and it’s one of those statements that holds true over time. “Don’t tell people you have great customer service, show them.” It’s too easy to talk about a level of care and service you offer your customers. Let’s face it, everyone does that. But…