341 – A Subscription Box Business with a Mission Featuring Kesia Steele of Spotlight Box

I’ve got a special episode for this week, all about a business with a mission. I can’t wait to share how this motivated entrepreneur saw an opportunity to help her community at large and jumped right in.

business with a mission - Kesia SteeleSpotlight Box began in the summer of 2020 when many were becoming more aware of the social issues facing the Black community.

People started asking questions:

  • “How can I support Black businesses?”
  • “What should I learn about Black history?”
  • “How do I begin to understand the many social issues facing the Black community?”

Kesia created Spotlight Box to provide us with a resource so we can feel more confident in our knowledge and appreciation for Black history.

The Spotlight Box is a curated monthly subscription box filled with educational materials and products from entrepreneurs & brands owned by African Americans. It also provides a path so we can support Black-owned businesses.

BUSINESS BUILDING INSIGHTS

  • Learn to put yourself in front of the camera. Be confident in putting yourself out there.
  • Be intentional about how you show up on social media and to your audience.
  • Let others know about and benefit from your product.
  • Be your own cheerleader. No one is going to know that you have that business or product unless you talk about it.
  • People like behind-the-scenes stuff, they like to see you in action with your products.
  • Show up on social media talking about your products. It will open up opportunities for growth once others get to discover what you do and collaborate or partner with you.
  • When you’re going to go live on social, announce it a day or so before so people know you’ll be there and as accountability for yourself.

Learning From This Business With A Mission

  • When you see the opportunity, don’t wait. Jump on it and take action.
  • Think outside the box when it comes to niche – your theme can be unconventional and still hit the mark.
  • Consider creating a private Facebook group that supports your product and business with education and community. For example – Kesia provides a safe space in her group to discuss the issues around the Black community without worrying about saying the wrong thing.
  • What does your product do for your customer? Think about what your mission is, even if it’s not obvious. Knowing your mission will motivate you.
  • Learn more about the things that scare you. It will help you get past your hesitation and dive in (such as going live on social media).
  • Some things you won’t learn until you jump in and start doing the business. You can’t learn everything from courses – some of it has to be hands-on.

Listen to this full conversation for all the discoveries and challenges Kesia has experienced while launching and growing this business with a mission!

Resources Mentioned

Kesia’s Contact Links

WebsiteFacebook | Instagram


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Transcript
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Gift biz unwrapped episode 341.

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The message Box was just too important for me to keep

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it to myself or be shy about it.

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Tenten gifters bakers,

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crafters, and makers pursuing your dream can be fun.

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Whether you have an established business or looking to start one.

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Now you are in the right place.

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This is gift to biz on wrapped,

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helping you turn your skill into a flourishing business.

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Join us for an episode,

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packed full of invaluable guidance,

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resources, and the support you need to grow.

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Your gift biz.

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Here is your host gift biz gal Sue moon Heights.

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Hi. Hi,

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and welcome to another episode.

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We're going to be talking with one of our own Breezers

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and if you're not familiar with this term,

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this is a member of our Facebook community gift biz breeze.

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Hence the name you can be a Breezer too.

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All you need is a passion for your handmade product creations

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and an interest in turning it into a business,

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or maybe you already have a business up and running.

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We've got thousands of established handmade product makers there too.

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So come join us,

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just search for gift biz breeze on Facebook,

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or go to gift biz,

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Now, before we go any further,

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I want to remind you that doing events like craft shows

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and farmer's markets offers great photo and posting opportunities for social

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media. We talked about this in one of our tips and

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talk episodes in the podcast just a couple of weeks ago.

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And I bring this up because you've told me you're discouraged.

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When you don't see any of the time and effort you

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put into social media,

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moving the needle on your sales.

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So given the time we're in right now,

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take this as a changing point to do something different,

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putting in more time posting in the same way isn't going

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to magically bring you Results.

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You need to change the way you're posting and what you're

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posting. You don't need to put in more work.

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You need to put in the right work.

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That's when things will change.

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If you need some help with this,

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I've got you covered with the content for maker's program.

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Content for makers will enlighten you as to why your social

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media activities aren't converting into sales.

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It will also show you how to put less time in

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and start seeing activity that will increase your sales.

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Just imagine a day where you know exactly what to post

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and to get it done in five minutes or less,

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then you can spend your time interacting with potential customers,

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deepening relationships with those you already know too.

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And it builds upon itself naturally.

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Yes, this is possible.

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Content for makers includes a step-by-step strategy to formulating your unique

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plan based on your business and your products.

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Then you'll have 375 social media prompts over a full year

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of ideas.

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Along with the 375 prompts come 375 image suggestions.

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So you're not left hanging on the creative.

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These prompts and image suggestions can be used for all platforms

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and all types of posting images,

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live streaming reels,

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even email direction,

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but that's not all posts aren't going to work.

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If the right people aren't seeing them.

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So you'll also receive a video in a worksheet on how

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to choose and use hashtags.

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This is a way to attract the right people who will

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become your customers.

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Most people are doing this wrong.

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There's more to content for makers too.

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To see all the details.

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Just jump over to gift biz,

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unwrapped.com forward slash content for makers.

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But honestly at only $27,

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it's a no brainer.

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Why carry on posting as you've been doing all along expecting

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different results.

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Sign up for content for makers now and see the transformation

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of your posting experience change before your very eyes gift biz

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on wrap.com

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forward slash content for makers ready and waiting for your immediate

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access right now.

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Okay. Back to talking about the show,

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we're going to cover subscription boxes and Kesha's unique twist on

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the structure.

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If you've ever thought about starting a subscription box business,

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or wondered if you could get your product into a box,

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go back to episode number 338.

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So just a couple shows back with Eric,

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where we cover all that.

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The thing I love about what Kesha is doing is her

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mission based overlay.

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Her box is focused on African-American businesses,

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but it doesn't stop there.

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Well, why don't I have her tell you all about it?

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Let's dive right into the show Today.

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I am so excited to introduce you to Kesha steel of

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spotlight box spot.

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when many were becoming more aware of the social issues facing

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the black community.

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People started asking questions,

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how can I support black businesses?

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What should I learn about black history?

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How do I begin to understand the many social issues facing

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the black community for these reasons Kesha created spotlight box to

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provide us with a resource so we can feel comfortable in

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our knowledge and appreciation for black history.

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The spotlight box is a curated monthly subscription box filled with

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educational materials and products from entrepreneurs and brands owned by African-Americans.

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It also provides a path so that we can support black

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owned businesses.

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I love this so much and I have to tell you,

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I have known and watched Kesha from the very beginning when

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she started spotlight box.

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I'm so proud of her and so excited to bring her

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to you.

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Kesha, welcome to the gift biz unwrapped podcast.

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Thank you.

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So that's so nice.

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I'm so happy to be here.

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Like I said,

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I am so excited that you're here and I can't wait

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to share the story.

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I'm really interested to find out if you say some things

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that I don't know about,

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cause you know,

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I've been supporting you.

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I've been watching you and I don't know,

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I'm excited to see,

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but before we dive into all of that,

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I have a traditional question here,

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which I know,

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you know,

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and that is the motivational candle.

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So if you were to share with us a little bit

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more about you,

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who you are,

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give us like kind of a creative,

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deeper dive,

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what would your motivational candle look like?

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So describe it by color and quote.

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I think this is such a interesting question.

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I actually looked about a little bit later,

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but I did start working on making a Campbell mine for

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my box.

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And so I think this is a definite wonderful question to

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lead in.

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I really like the way the wax melts.

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When you make a candle,

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I use soy wax,

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very pure,

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no preservatives.

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And because of that,

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I would just keep my candle,

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the cream color,

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because it's a pure form.

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It's just who it is.

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There's no change.

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There's nothing.

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It's just who it is.

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And the Colt that I would use is from Oprah.

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I grown up watching her on TV and my mom would

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always have her on in the afternoons,

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have to watch Oprah before the evening news.

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So that was at the,

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in our house.

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And one of her quotes was turn your wounds into wisdom.

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And I think just the whole concept of my box and

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why I started it.

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Our community was hurting after the murder of George Floyd.

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And I really just was inspired by everyone,

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wanting to look at what's happening in our world and make

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something positive from something that so tragic happened.

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So I,

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you know,

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it's just the perfect quote for a camera that just,

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it exists in its perfect form.

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And you want to just make something beautiful.

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Absolutely. And we're not out of this stage.

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There's a lot of work to do no question about it,

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but it was such an interesting time and not so long

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ago, really at the time that we're talking what a year

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and a half ago,

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maybe A year change Something give or take.

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But the thing that I want to point out here and

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what I love about your quote is something was happening in

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our world and you saw an opening and a need to

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make things better and built a business around it.

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And I want to get into,

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and we're going to start with how that happened,

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but anyone who's listening here,

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we have a lot of people Kesha who are like,

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I know I want to start a business,

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but I don't know what it's going to be.

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I make so many different types of things like they're so

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flustered because they are creative.

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There are a lot of opportunities.

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And this is a great example of seeing a need that

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you could fulfill being part of the community being talked about

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first off.

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So you have a unique perspective helping your own,

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but sharing because we all need to understand better.

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Right? So I think that's wonderful.

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And I'm going to stop talking and let you talk.

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But I also do want to share with everyone who's listening,

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those of you who are part of gift biz breeze,

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Kesha came in and spoke way back when that was happening.

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I had four people come on and talk very,

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very raw about what was going on.

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And likewise,

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the community was able to come back and ask questions too.

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That might be uncomfortable questions because we don't know the right

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words. We don't know how to manage some things.

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And we learned in a private environment because it was a

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private group and Kesha,

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you were so helpful in that.

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And that was even,

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I think,

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before spotlight box even started or just like maybe even your

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very first one.

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I'm not sure Around the fourth,

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first one.

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I don't think I had some,

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the first one yet.

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I was still moaning it and just trying to get the

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word out.

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Yeah. So right in the very beginning.

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So anybody who's listening,

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if you have joined the breeze since then,

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you can go back and listen to all four of those.

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If you'd like to,

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and if you're not part of the breeze,

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what are you waiting for?

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Gift is breeze.com.

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All right,

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Kesha. So actually I met you in another Facebook group,

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right? Pat Flynn smart,

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passive income group is where you and I kind of connected

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on the side and realized we were both creatives,

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et cetera.

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And then we started talking and then all of a sudden,

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I see that you're doing this business.

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So talk us through that.

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Like you just shared with how you got the idea,

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but tell us a little bit more about the initial thinking

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and then actually starting the business.

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Right. So I was listening to pat for,

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in his,

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actually during,

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at the time,

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I think he had started his little morning podcast every day

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because of the pandemic had started.

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And he was just trying to help business owners kind of

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pivot and think outside the box.

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So I was listening to him and then I was also

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at the same time going through the TRIBE program with student

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McLaren. And he also has a program where he talks about

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memberships. And so both of those leaders I was listening to,

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and at the time I was trying to figure out how

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can I start a business?

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I really didn't have an idea in mind.

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And I just was taking the tribe course kind of as,

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let me figure out what I want to do.

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And that was around April may timeframe.

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And so then at the end of me,

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beginning of June,

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when George Floyd happened,

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there was all these kinds of discussions,

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not just with pat Flynn or Stu,

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but just all over social media everywhere.

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And I specifically remember going to my Facebook page in all

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of the groups that I was in,

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everybody was asking,

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we want to support black businesses.

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Where are you?

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List your business here.

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We want to buy from people in our group,

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put your business here.

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I saw it anywhere.

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I'm not exaggerating.

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I just found one list that had more than a hundred

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businesses listed.

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And I called one of the girls.

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I looked at her website called had this idea.

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We talked for an hour and a half.

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And at the end of that call,

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we had our first box already curated,

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ready to go from that first conversation she was onboard.

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She was in.

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And that's really how it started.

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It was like a weekend,

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went from no idea on how to solve a business to

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Sunday night,

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putting a page together,

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finding my first vendor and running with it.

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And I say that because I'm a type of person who

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is a planner and my career path has been project management.

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I am a project manager.

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So I very much,

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don't like last minute things.

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I like to plan as much as possible.

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So for me to jump into a business,

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I don't want to say on a whim,

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but just jumping in full force,

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ongoing with this is really outside of my personality,

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but I was so moved and I cannot shake.

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I have to do something.

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I have a way I know how to project manage.

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I know how to put these together.

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I know how to organize things and I see a need

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here and I can organize this box.

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I know exactly where I need to go.

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I know exactly what I need to do.

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And I just started doing it Well,

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and the time was then too.

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I mean,

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you had to take advantage of the time and I don't

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mean take advantage for your own good and not others,

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but everybody needed that at the time here in your story,

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it seems to me that you just knew in your heart,

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this was something you had to do And was in Christian.

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And I was praying on it and it just felt like

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the word spotlight just kept coming to me.

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And it was something that I couldn't shake.

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And I was like,

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what is this?

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Every time I would talk to people online about their business,

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that was just forefront.

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So I knew that was going to be the name of

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the book.

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Well, that's cool because that is such a stumbling block.

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People will wait and wait and wait,

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trying to figure out the best name.

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I mean,

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I just feel like all of this came together so beautifully

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for you.

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The time was right.

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You met up with that person and that also probably helped

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you make the decision because then you weren't feeling like you

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were totally in it alone.

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You had someone who knew what you were doing,

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confirmed what your plan was and was there to support.

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There's always that little inkling when you feel like,

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is this a good idea?

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Do you think you'll like it?

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You know,

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you always feel like that when you find something new.

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So that definitely helped.

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But man,

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if you didn't try,

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like spotlight bucks wouldn't be around today and that would be

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terrible. So everything was coming together.

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You knew it was going to be the name spotlight box.

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You already had your first items curated to some extent anyway,

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but you've got to start structuring it as some type of

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a business.

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So give us a little bit more how that first box

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started to happen.

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So We worked together,

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of course,

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since it was the first box,

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we weren't quite sure how to go about it,

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but she had a lot of different items on her website.

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And my thought was,

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I want to highlight and spotlight what she does.

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And so every time I do the box,

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I have something,

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an insert inside the box that highlights the business owner so

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that you can understand and learn more about who she is

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and what she does.

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And as diverse as the woman,

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they have diverse businesses.

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So I wasn't set on a specific,

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like, I didn't want to just do bath or I didn't

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want to just do makeup.

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I wanted to leave it open to inspiration on what kind

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of businesses I could spotlight in each month's box.

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So in talking with her,

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I worked with other vendors from that list.

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A couple of friends had referred me and we came up

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with all kinds of different variety of boxes.

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The first one was a Christian business and I had some

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inspirational items inside a shirt with a sane journal.

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And then the following box was like a bathtime box.

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And then the box after that was spices and chocolates.

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And we talked about loading at the time and then the

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next one after that was jewelry.

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So it's just been a lovely collaboration with all these types

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of businesses and products and wanting to make sure that I

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kept it fresh and exciting and different each time.

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Yeah. And you didn't really need to niche down to a

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specific category because you already have the theme of African-American owned

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businesses. So that is the way you're niching down.

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And I like that because then when we get boxes,

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they are different.

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Like I don't need pampering products all the time,

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maybe candles all the time.

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It worked for me,

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but it wouldn't work for everybody.

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So I think that that's great.

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That was absolutely the right call.

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Do you want to know what my favorite box was?

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Oh yes,

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please. Well,

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actually I've liked them all.

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I mean,

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some products I like better than others as anybody would.

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Right. Because we all have our tastes,

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but I really liked the fun one you did with the

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lashes in it.

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Oh good.

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Because I've never worn lashes.

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I used to get my lashes done,

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you know,

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where they'd stay on for three weeks or so.

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You know,

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I used to do that,

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but I'd never done just the strip lashes.

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So that was so fun because you also did a Facebook

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live showing people how to actually do that.

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So that was my favorite one.

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I'm glad that was actually my favorite box too,

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because I don't wear lashes often either.

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And for me,

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I thought this was such a cool business and we're going

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to get out of this pandemic here pretty soon.

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And we're gonna have graduations and weddings and just celebrations and

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all of this.

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And I wanted to let them go up at home let's

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practice on ourselves and make ourselves feel and look nice.

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And then we paired it with the Hollywood glamour,

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like old Hollywood,

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like Dorothy Dandridge and all of that.

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And it was around Oscar season too.

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I love all of that.

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That to me,

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I love to see people ground up and I love the

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black and white movies and seeing the ladies is so glamorous.

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And so I thought it was just such a cool box.

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I loved it.

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That was perfect timing.

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So I'm glad you talked about this and what I loved

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about the eyelashes,

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like I said,

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was the educational of how do you apply them?

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How do you take them off what's the right way and

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an actual demonstration.

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But the other thing that I think is so unique that

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you're doing that plays into educating all of us,

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whoever is going to join is you do and correct me

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if I'm mistaken,

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you do Facebook lives and kind of get togethers on the

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topic of the box each month.

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Right? That's right.

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I have a private group,

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everybody who has the box has access to the group and

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within the box,

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we have the insert from the business.

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And then we have a FIM of the month that I

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try to correlate with whatever the products of the box are.

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So yeah.

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And then we talk about the issues or the theme of

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the month,

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along with what came inside the box That is amazing.

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And it's so creative and serves the purpose.

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Like it serves your overall mission of spotlight box too,

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which I absolutely love and Kesha,

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I don't know if you're familiar,

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but I talk about this concept of a unique,

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special power.

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And I want to apply this to what you're doing.

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And this is one of your unique,

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special powers.

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Let's face it.

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There are other people who put boxes out,

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right? I mean,

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subscription boxes have become really popular,

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but yours focuses on helping a specific population that we can

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all take advantage of.

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But the addition of what you're doing in your Facebook group

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and that education element,

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I see as a huge,

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unique, special power of yours.

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Because when I talk about you and the spotlight box,

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I don't just talk about the fact that you're supporting the

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black community.

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I also talk about we're learning as we go too,

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because of those now I can't join all of them obviously.

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Well, I shouldn't say obviously,

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but it's hard for me to join all of them.

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Cause they're at night and I'm exhausted at night and I

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have other,

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like it's just happened,

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but that overlay really separates you from other people who are

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doing kind of something different or similar,

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but it's really different.

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And that overlay is a unique,

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special power of yours.

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In terms of that educational element.

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Have you found it hard to coordinate that?

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Or what are you seeing with that?

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Yeah. Well,

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thank you for your kind words on saying that.

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And I felt that as I was trying to get the

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concept together as well,

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that yes,

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I did see other boxes and other companies out there supporting

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black businesses,

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which was great.

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And I actually started subscribing to them myself,

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but I also felt like I had two types of customers.

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I felt like I had somebody like myself who is black

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and who wanted to support her community.

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And I do know a lot of the history and of

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course I know the culture,

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but I felt like there's other things that I need to

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dive deeper into to understand the issues that are affecting my

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family and how can I get more involved?

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And I also felt like there would be people like you

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who may not be aware of what's happening and want to

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know more and not feel like I'm not saying the right

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thing, or am I being nosy or am I doing like

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tip toe around the thing I wanted to provide a space

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where we could all be together supporting the community by purchasing

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the products,

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but also having a space where we have these conversations and

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it's not a confrontation or it's an open and welcome safe

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space for us to have those kinds of talks.

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I love it.

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It gives me shivers because it's what we all need.

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It helps everybody.

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It's just for all the reasons you just said.

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I think it is absolutely a beautiful thing that you've integrated

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into the spotlight box.

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I think it's so unique and it's so special.

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So I think that that's amazing.

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So what types of challenges have you had as you were

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just getting started?

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And I'm asking that specifically for people who are getting started

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and maybe are stumbling a little bit or thinking that everyone

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gets their business up and running so easily,

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when really we can all probably say that that's far from

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the case,

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but what were some things as you got started that you

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weren't ready for,

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or that you found were challenging and then how did you

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overcome them?

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How did you work through that?

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I think that the just getting started was like I mentioned

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before, outside of my conference zone and I think getting myself

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out there was the most challenging because I am a very

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quiet person.

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I am very quiet,

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very reserved,

Speaker:

and I wasn't really much on social media at all before

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this box,

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but I knew for it to be successful.

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And I knew for people to even know that it exists.

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I can't be my internal self.

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I had to be externally facing and engaging and put myself

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in front of the camera,

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which is something that I'm not comfortable doing.

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So I think at the beginning,

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that was something that I had to just,

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okay, this is what I'm doing.

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This is what it has to be done.

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And I'm just going to go for it and make,

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I don't want to say,

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make myself do it,

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but I wanted to be intentional about how I showed up

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on social media and to my audience because the message of

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my box was just too important for me to keep it

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to myself or be shy about it because I want others

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to know and others to benefit from both the conversations and

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supporting the businesses.

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So I think that was my struggle at the beginning is

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just learning how to be more confident in myself,

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to put myself out there.

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And I definitely believed in the product that wasn't never an

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issue. It was just more so of my comfort zone,

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putting myself in front of the public in a way that

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was going to open myself up to anything coming my way.

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So, and even now I don't think I struggle with as

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much, but there are some times where that is.

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I'm not as confident every day.

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I think everybody has those those days where you want to

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just curl up in bed and don't talk to anybody.

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Absolutely. But it sounds to me from listening to you that

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the mission that you had was bigger than the concern about

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you showing up live.

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Because if you didn't show up live,

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no one would ever know.

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And your mission couldn't start to be obtained in any way.

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So that was lucky for you,

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I guess.

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And the fact that you just decided you were going to

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do it.

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I think there are other people who listen,

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who let's say make jewelry and their mission.

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I don't know.

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Maybe they don't know what their mission is yet.

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So that may be an interesting takeaway from our conversation here

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for everybody too,

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is what is it that your product provides?

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Obviously with Kesha,

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it's very clear,

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but if you make jewelry,

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for example,

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what is it that your product does for your customer over

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and above?

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Now they have a new piece of jewelry,

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obviously, right?

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But make them feel pretty enhance an outfit that they already

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have as they're going out.

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What is Juul redo?

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Everyone should have something a little bit different,

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but have something in your mind as to what is the

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benefit that your product brings.

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And for us of all the great things with handmade products,

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the benefit to the consumer is one that seems a little

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bit tricky for us all to grasp onto,

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or yours is easier.

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Keisha, because you have a higher mission,

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but that's something for everybody to kind of think about.

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Well, even in that too,

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you want to be your own cheerleader.

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No one is going to know,

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but you have the handmade jewelry or your gift basket the

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way you do it,

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unless you talk about it.

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And I think that's what I've learned over this year of

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doing this.

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Everybody on social media is talking about their business and showing

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up for their business.

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And it's not a bad thing.

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It's not salesy.

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We're there to shout to the rooftops.

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Hey, I have this thing.

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If we don't talk about it,

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nobody will come.

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You have to.

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And I don't mean like a bad way,

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but if we don't do it,

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who's going to do it.

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It is so true.

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And I'm going to ask you how you manage through this

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Keisha. But what I see happen is it's so easy for

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us to gravitate,

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to making more product,

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because that's a comfort zone of ours.

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Maybe even taking photos,

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uploading new products to the website,

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things like that,

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none of which actually drive people over to the website,

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right. Or get people to come to a craft show.

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And so we do so much more making and kind of

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busy work versus the marketing end and the marketing end showing

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up on social,

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being at the shows like physically actually doing the shows or

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what we need to get people to know us and to

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make sales.

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And I think there's a disconnect because people will think,

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well, I'm working so hard in my business,

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but they're working on tasks that aren't necessarily the next step

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to the sale.

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So showing up on social,

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which is uncomfortable,

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let's just go with that one.

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Since that was the one you were talking about,

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did you just that you had to do it or what

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do you do to get yourself to actually get on like

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click that little record button and go live,

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whatever, you know,

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that point of,

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oh, I'm not going to do this today versus just deciding

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you're going to do it.

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How do you get yourself to do it?

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Okay. So let's talk about That and be honest,

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a hundred percent honest,

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Kesha is going to share with us,

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her show up on social secrets,

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right after a quick break to hear from our sponsor.

Speaker:

Hi, I'm Laurie and I work right beside to,

Speaker:

to keep the ribbon print company thriving.

Speaker:

I've been here from the start and it's been so fulfilling

Speaker:

to watch the growth of the business,

Speaker:

not just for us,

Speaker:

but for our customers to adding the ability to personalize ribbon

Speaker:

has been a game changer for many of our customers.

Speaker:

We've been told it's what kept them in business back in

Speaker:

2008. And then again,

Speaker:in:Speaker:

as a matter of fact,

Speaker:

we're seeing more and more schools and Flores inquire about the

Speaker:

capabilities. Along with the standard businesses.

Speaker:

My can made product creators,

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promotional, product businesses,

Speaker:

and chocolate.

Speaker:

One of our strengths is it.

Speaker:

Sue used this technology when it was first identified to grow

Speaker:

her gift basket business way back when she's the only one

Speaker:

in the industry to have actually applied it to her business,

Speaker:

giving her insight on pricing and marketing that others just don't

Speaker:

have. This is also why our software along with an exclusive

Speaker:

online training program is the industry gold standard.

Speaker:

Nothing else comes close to its reliability,

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design flexibility,

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and ease of use all done with the goal of making

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you look good.

Speaker:

As you bring smiles to the faces of your customers,

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to learn more and see the ribbon printer in action,

Speaker:

go to the ribbon print company.com.

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At the beginning,

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I was like vehemently against Instagram.

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I was like,

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I'm not getting on there.

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I don't like Instagram.

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I don't like social media.

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Like I'm an introvert I'm social media needle mix.

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I was like,

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no, but after starting this box,

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I actually found somebody on Instagram who was an Instagram coach.

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And she was kind of giving me some pointers.

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So I hired her for an Instagram review and she gave

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me so much information on what Instagram is,

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how I need to show up what I needed to do.

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And after that session,

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I just had a different perspective on it.

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It's like window shopping.

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They need to see what it is that I'm doing behind

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the scenes.

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People like behind the scenes stuff,

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they like to see you putting your box together.

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They like to see you making your jewelry.

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They like to see you go into the market and picking

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out things and talking to people.

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So I've just started to try to think outside of what

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can I show or what can I talk about that gives

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an insight into what it is I'm working on.

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And that's kind of how I've hit that record button.

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And I go live,

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I do my sneak peeks,

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or I do my box reveal at the beginning of the

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month or the end of the month after everybody gets their

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box. I do a big box,

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reveals. Other people can see what's inside.

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I've been getting into the reels more.

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I don't do tick talk as much.

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I'm not dancing all over the place,

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but I do a lot of putting my box together type

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videos. And that has really allowed a lot of people who

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didn't know about me seeing me because I'm putting videos out

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there. I'm not always on camera.

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It's mostly,

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my hands are mostly the products in the box.

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So if you're not comfortable yet showing your face,

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you can still show what you're doing,

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or you still can show where you're going to get your

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items. There's all kinds of things that you can do to

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promote your business,

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but not sale sale sale,

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but just showing a day in your life of what you're

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doing behind the scenes of your business.

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And people really like that as well.

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You've already mentally planned out what you're going to record before

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you press the button.

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Like if it's the unboxing or showing people what's in the

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box, et cetera.

Speaker:

So you have like a bullet pointed idea of how you're

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going to go through the products and who the business owner

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is that you're highlighting owner or owners.

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Who are you going to highlight for the month in your

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mind? You've already kind of laid it out.

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Yeah. In my mind,

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I've already kind of isolated out.

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And usually that week before I kind of lay out what

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I'm going to talk about on social media,

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like, I kind of have an outline on Monday,

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I'm going to talk about this on Tuesday.

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I'm going do this.

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And then by Saturday I want to do the box reveal.

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So I kind of already have those steps in place.

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And then on Friday before the blocks reveal,

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I'll do a post 24 hours come in and join me.

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And that kind of gets me set too.

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Cause I'm like,

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okay, I already put it out there.

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I'm going to do this so I can back out now

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because I put it out there.

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I love that you have a whole week outline like you

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have a strategy already.

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So that's one week of every single month.

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You've already figured out how the structure is going to look.

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That is honestly the key to posting on social with any

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continuity is having some type of a plan.

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So it's not every single morning.

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Okay. Now what am I going to do?

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I have those mornings here and there,

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but yeah,

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but not every morning,

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not every morning.

Speaker:

And I usually try to use the weekends to plan things

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ahead of time so that I'm not in the morning,

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scrambling looking for toxins,

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looking for hashtags on what am I going to do now,

Speaker:

looking for pictures and all of that,

Speaker:

do them again.

Speaker:

And so I think you said that the box reveal is

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after the box has gone out,

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right? So that means that people who see that video had

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better sign up for the next box because they already lost

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the opportunity for the current box.

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Is that Right?

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Not necessarily in most times I do have a few extra

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and I'll say,

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you know,

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if you want this,

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you need to get it right away because I only have

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a few.

Speaker:

And usually it does sound.

Speaker:

But to me,

Speaker:

I want to make sure that my members,

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my subscribers and get the bots and that it's like Christmas

Speaker:

morning that you get an open it.

Speaker:

Sometimes I do sneak peaks.

Speaker:

And sometimes I do tell you what's coming,

Speaker:

but I want you to have the joy of opening it

Speaker:

and exploring what's in the side before I posted online.

Speaker:

So that's kind of why I do the box reveals after

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you guys get it so you guys can enjoy it.

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And then you guys can come and join and share your

Speaker:

joy with those who are on the live.

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But it also,

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you're the first ones that are seeing it.

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I like that.

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And so then on the live,

Speaker:

there are a few leftover potentially.

Speaker:

And so that someone,

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if they want it,

Speaker:

they have to act fast.

Speaker:

So that's good.

Speaker:

And that's a great way for you to clear out the

Speaker:

product. So the next month you're all fresh.

Speaker:

You don't have product that's been left over if you will,

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because it doesn't fit with the theme for the next one

Speaker:

necessarily. But then the other thing that I was thinking about

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with this,

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Keisha, like the strategy is so cool because if I saw

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something in that box that I really wanted,

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I'd be like,

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dang, I need to sign up now because I don't want

Speaker:

to miss any of the other future boxes.

Speaker:

Like if I don't get going,

Speaker:

like I've missed this one,

Speaker:

but this was so good.

Speaker:

Look at all this stuff I got to get in now

Speaker:

for the future.

Speaker:

Exactly. That's how it works.

Speaker:

Cause especially like you said,

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I have different themes every month.

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So it's going to be different every month.

Speaker:

If you like products,

Speaker:

if you like a surprise,

Speaker:

if you want to support it,

Speaker:

then you just sign up because they're going to be surprised.

Speaker:

You're going to be delighted.

Speaker:

And I am not had anybody say I had ate at

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any all of it.

Speaker:

So everything has been wonderful and great.

Speaker:

And you're always going to get a good surprise when you

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open the box.

Speaker:

Absolutely. And I'll tell you like the majority of everything in

Speaker:

the box I love I use,

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but I'll also gift it forward.

Speaker:

There are some things like,

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maybe I'm just not going to use it or wear it

Speaker:

or whatever.

Speaker:

It's not just for me.

Speaker:

I mean,

Speaker:

I'll send it forward to clients.

Speaker:

I've sent my daughter a couple of things.

Speaker:

Like there's so many fun things in the box,

Speaker:

so there's lots of ways to use it.

Speaker:

So yes,

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it's fun.

Speaker:

I love it.

Speaker:

So how are you managing getting the people?

Speaker:

Do you have a system of reaching out to find who's

Speaker:

going to be in the next boxes?

Speaker:

Do you have some type of filter of who you take,

Speaker:

who you don't take?

Speaker:

How do you choose all of that?

Speaker:

And how does that get planned out?

Speaker:

I start off putting together like a,

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I call it post-it note challenge.

Speaker:

I do also have a subscription batch coach who I work

Speaker:

with. She helps a lot of us who have subscription boxes

Speaker:

and we do like a post-it note challenge.

Speaker:

And we just like,

Speaker:

it sounds put post-it notes,

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you know,

Speaker:

ideas down.

Speaker:

I have a huge wall calendar in my office where I

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do most of my work and thinking and brainstorming.

Speaker:

And I just put the post-it notes.

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I put ideas on the post-it note themes on the post-it

Speaker:

notes. And I just moved them around the calendar.

Speaker:

And what I think will work for this month,

Speaker:

especially as we come up on different types of seasons,

Speaker:

of course we just had Juneteenth.

Speaker:

So I knew for sure in June,

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that's what I was going to do for February.

Speaker:

That's always black history.

Speaker:

So some ones are always going to be the same things,

Speaker:

but then I start trying to put a theme together and

Speaker:

then sometimes people will reach out to me and saying,

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you know,

Speaker:

they heard about the box and they want to be in

Speaker:

it and I'll work with them on a theme and a

Speaker:

product. But sometimes not all the time I can take everybody

Speaker:

because I do know that there was one time I did

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Campbell's for the box.

Speaker:

And then another candle maker reached out to me and I

Speaker:

didn't want to do two candles in a row.

Speaker:

So we spread some things out.

Speaker:

So that also feeds into how I choose somebody.

Speaker:

I want to make sure that I'm giving her the righty

Speaker:

to my audience.

Speaker:

I don't want to do the same thing in a row.

Speaker:

So I wanted to make sure that I'm finding different things

Speaker:

that can go in the box.

Speaker:

And then I want to try to accommodate everybody,

Speaker:

but it just doesn't always work in the timing that maybe

Speaker:

people need,

Speaker:

but that's okay too.

Speaker:

How do you know this is more of a logistics issue,

Speaker:

I guess,

Speaker:

and you've already said coming out of project management,

Speaker:

that was your forte.

Speaker:

You knew that that was not going to be a problem,

Speaker:

how to organize all of this,

Speaker:

get everything together,

Speaker:

all of that.

Speaker:

But I know that there's always the challenge about shipping and

Speaker:

the weights of the boxes and obviously a weight of a

Speaker:

box. Well,

Speaker:

I shouldn't say obviously I think so,

Speaker:

but you can tell me,

Speaker:

like, I'm thinking if you have too heavy a box,

Speaker:

your profitability on that box is going to go way down

Speaker:

because shipping is going to be so much.

Speaker:

Right. Right.

Speaker:

So how do you balance some of that out?

Speaker:

I mean,

Speaker:

you have kind of a plan of the weight that you

Speaker:

want to keep your box in.

Speaker:

I have learned on that some hard lessons on the way

Speaker:

in shipping.

Speaker:

And I think that's kind of part of also being a

Speaker:

new business owner and just jumping out there because you can

Speaker:

learn and learn and take all these classes.

Speaker:

But unless you start doing things,

Speaker:

I think that sometimes when the lessons come,

Speaker:

but I have learned now to prep my vendors and say,

Speaker:

this is what I'm looking for.

Speaker:

As far as the size of the items that need to

Speaker:

fit in the box and the weight that should be inside

Speaker:

the box.

Speaker:

And we have worked together,

Speaker:

there's been multiple times with the vendors where I've said it

Speaker:

needs to be this,

Speaker:

or how can we make it a little smaller or that's

Speaker:

not going to fit in the box.

Speaker:

Let's figure out another way.

Speaker:

And we work together and everybody's been amazing about that.

Speaker:

And I think that that also makes sense to them too,

Speaker:

because you know,

Speaker:

they thought I shook it to me as well to get

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it in the box.

Speaker:

So I think it works out all the way around that

Speaker:

we'll be mindful of the size and the weight of the

Speaker:

items that are going in a box again every month is

Speaker:

different. So it changes.

Speaker:

But I try to keep it around two to three pounds,

Speaker:

no more than three pounds.

Speaker:

And I have definitely figured out tips and tricks with pirate

Speaker:

ship and sending things over the weekend so that they land

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on the right day.

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But all of that is trial and Well,

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and it's so important because that talks to the profitability of

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the business and your ability to keep it open and keep

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it running.

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It's interesting to hear you talking that you have the guidelines

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now that you provide to your businesses that you're highlighting.

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So that kind of streamlines the whole process,

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I guess,

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is the right word because they know then which products could

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be suggesting to put in the box,

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et cetera.

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But for you as a business model,

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like when I do a subscription and I do a six

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month subscription,

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you then already know how much I've paid for that box.

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And regardless of the shipping price,

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I've already paid,

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right? So that's where for your business model.

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And it's so important for other people who are listening.

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The big thing seems to be free shipping.

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That's what Amazon's all got us into.

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And depending on your product,

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some people I don't think could ever offer free shipping or

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free shipping just site-wide like through all their products,

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because what if you have something that only weighs a pound

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and then you have something else that weighs 15 pounds,

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that 15 pounder,

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if they offered free shipping might actually be paying for someone

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to have actually purchased it and have it shipped.

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So I thought with you in a way,

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you ever easier because it's finite,

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like, you know how much you want the box weights to

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be, to fit in the shipping prices that you have,

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that you've built into the pricing of your box.

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So all that,

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but as you say,

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it's a learning process.

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I guess There hasn't been a couple of boxes where I

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didn't quite do that and I'll ask,

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but I counted as,

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okay. Now I've learned,

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I can't make that mistake again.

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And if I don't fix that,

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or if I don't learn from that or do something different

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than that's on me and I got to figure that out

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and it's good learning,

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You learn by the doing,

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I think that's a quote.

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I'm not sure,

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but until you see that that's something that you need to

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be paying attention to.

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How would you know,

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or if you're with groups,

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I mean,

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part of it is learning from other people,

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which is hopefully what we do through the podcast,

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but it's also just doing it yourself and figuring it out.

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And everyone's situation is a little different too,

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based on the product that you have,

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all of that,

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but look Kesha,

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how far you've come like a year and a half,

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look at what you've done.

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You should be so tremendously proud of yourself and what you're

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accomplishing. I Am.

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Thank you.

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It's going to be exciting to see where things go even

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from here.

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But we talked about a couple of the challenges.

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Let's talk about something that you were surprised about on the

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positive end.

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What have you seen that has just made you so happy

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and so excited,

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potentially something that you didn't even see coming what's happened with

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the spotlight box on that end?

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I think the most recent thing that happened that really just

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increased my spirits was the Juneteenth box.

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Someone reached out to me in preparation for Juneteenth.

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Of course,

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people were super hyper focused on Juneteenth this year coming in

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and a business reached out and said,

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Hey, we saw your spotlight box and we want to buy

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10. Well,

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actually they said 20,

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but I pulled back and I said,

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let's do 10 because I wasn't quite ready for such a

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bulk purchase,

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but they purchased 10,

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three months subscriptions with me and they wanted to give them

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away to their people.

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So I wasn't looking for it.

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It came to me and it just made me feel so

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that all the work that I had been doing,

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showing up on the live,

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showing up on social media,

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talking about my box,

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it paid off because somebody found me and just paid money

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straight up for my education.

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I didn't have to sell them on it.

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I had to tell them what it was.

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They already knew and they came ready to play.

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That's amazing.

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And you know what,

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Keisha, when that happens,

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once you know that it's can happen again,

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you're doing it right.

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That is for sure.

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All right.

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Curiosity gets me like,

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anytime anyone says the word candle,

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I'm like all in,

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right. And you had mentioned way in the beginning.

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You're now making candles for the box yourself.

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I am.

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So I think I'm like you with the candles.

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I have so many candles here in my home.

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I love candles.

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I love all the different scents,

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the variety of how they look.

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I love Canada.

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So I had started playing around with it,

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I think around Christmas time when I had it was in

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the box.

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But I think there were had like a special items for

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Christmas time and of course loved black history as well.

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And so I started a little candle line it's called since

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by spotlight.

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And it's also going to have little tributes to black history,

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black culture.

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The first camel that I debuted in my recent box is

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called the first lady.

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And I'm sure you can guess who that is from the

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name of the candle.

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But I thought it was something in my heart too,

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because I left candles and I learned the different emotions that

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you can bring by sentence.

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And for the first lady I picked cashmere and Amarin,

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it just smells elegant.

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It smells like I don't even know how to describe it.

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It just smells wonderful.

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And I want it to provide both in the candle,

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mine and inbox,

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something also that represents something about LA culture or black history

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as another feature of what spotlight represents.

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So I haven't decided if I'm going to do that in

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every box that I do have just a separate website for

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the candles.

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I'm getting good at making website now with spotlight box and

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candle line,

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that's something also,

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I probably wouldn't have ever gotten into.

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Had I not started this business is,

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is just being online as well.

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I'm making Oh yes.

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Since by spotlight.com.

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I see it right here.

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Okay. What is this linen spray?

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Is this YouTube Right?

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To match the candle?

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I'm just kinda dabbling now into the candle space.

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I love candles.

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I love to sense.

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And I just figured I could also honor black history and

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black culture with special sense.

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So I'm hoping for the Christmas time,

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I'll have another debut or to have another signature collection.

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I'm not sure yet.

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I'm still toying it out,

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but I got two things now in the fire.

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Oh my gosh.

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Listen to you.

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Well, I love that.

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And honestly your sense can develop over time,

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but there are a lot of people who still don't even

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know the first sense that you do have,

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right? So there's no need for excuses about not developing new

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sense. You what I mean,

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because there are so many people who can still discover the

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sense that you already have.

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So well,

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that's exciting.

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I guess that leads me into,

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what do you see as the future for now?

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I'm going to say spotlight box and sensed by spotlight.

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The world's going too fast.

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I get that.

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So I'm not going to say five years out,

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but where do you see things going?

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Next steps per se.

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So the sense of my spotlight is brand new.

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I just sent those out this last week.

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So I'm really excited about how that's developing.

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It's still brand new baby.

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So I don't know where I want that to go.

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It's just dreams.

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Just kicking off.

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Maybe I'll do a subscription box solely on candles or have

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been toying with the idea of just having one candle in

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the spotlight box out for now.

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But both of them,

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if they both take off that I would just be ecstatic

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about providing a way for black history,

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no pun intended to be spotlighted really around what's happening in

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their country and wanting to be proud of my culture and

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bring others into that as well and have that available for

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everybody. People have asked me to,

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you know,

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what's my biggest dream.

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And I started with Oprah now end with her,

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but definitely when we have Oprah stranger thing and she lists

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out all of the different things that she likes to see

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if, if she holds up one of my candles or she

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holds up one of my box,

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I think,

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I think that is a hundred percent achievable,

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Keisha honestly.

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And truly I see absolutely no reason why that shouldn't be

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in your future soon.

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That's very exciting.

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Can I just give you a little idea?

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Just a thought that came to me as we were talking.

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So the thing that's really great also about having the candle

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and the whole sense line is that always a backup that

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you can fill in the boxes.

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If something happens like a vendor's product comes in,

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it's damaged or there's a month where something happened and things

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just didn't get together.

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Like having that sanity play of knowing heaven forbid you didn't

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even have somebody for one month because something happened with you.

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You weren't able to invest the time in your business,

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like whatever it was to be able to have that backfill

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always available for you is so great.

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But the other thing I was just thinking,

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and yes,

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this is because I love candles,

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but having one of your signature candles in every box is

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also like a light.

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It's like a spotlight,

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right? A candle sheds light.

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So I could even see you doing a candle of your

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own in every single box and maybe you're spotlighting somehow the

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people of the box.

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Like I don't know what it would look like,

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but that would also be really good for your margins too,

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because obviously you make more on the product that you make.

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I had to put it in here because it was on

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my Mind.

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I appreciate that though.

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Those are good points.

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And I Liked that a lot.

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Just an idea.

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Well, Keesha,

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I, for 1:00 AM going to be like putting it out

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into the universe about you being on Oprah's favorite things or

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having Oprah hold up your products or whatever it is.

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I really honestly think this is so achievable for you.

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Your mission is so important.

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I'm so proud to support you.

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I love your products.

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I love what you're doing and we're all benefiting.

Speaker:

You're lifting like the whole world up.

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So for that,

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thank you so much.

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And thank you for coming on today and sharing your story.

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Thank you.

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Before we go,

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Keisha, let's share with everybody how they can learn more about

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the spotlight box.

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You can find me online.

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My website is www dot spotlight box,

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that store.

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And then my Instagram is also spotlight box store.

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And then,

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so the candles,

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you can find me on sense by spotlight.com.

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Beautiful. Thank you so much,

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Kesha. I really appreciate you coming on today and sharing with

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us your whole story.

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Great to be Here.

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Thank you,

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sir. Did you catch the part in the beginning about how

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Kesha came up with the idea and literally started her business

Speaker:

in a single weekend.

Speaker:

She didn't have it all figured out yet,

Speaker:

but believed so strongly in the purpose.

Speaker:

She took action immediately.

Speaker:

Kesha, your amazing and such a great example for us to

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follow next week.

Speaker:

I'm bringing you another handmade business specialist from selling on the

Speaker:

Venice beach boardwalk to having an international wholesale clothing line to

Speaker:

now teaching others how it's done.

Speaker:

It's an episode you definitely don't want to miss to make

Speaker:

sure that doesn't happen.

Speaker:

Why not follow the show on your podcast app of choice

Speaker:

when you subscribe or follow a show,

Speaker:

you'll always know when a new episode is available and sometimes

Speaker:

you even get access to it.

Speaker:

Even before others who have to manually download the show.

Speaker:

If you haven't had a chance to join the breeze yet,

Speaker:

you'll hear a little more about it in this ending trailer

Speaker:

and now as always,

Speaker:

thanks so much for spending time with me today,

Speaker:

be safe and well.

Speaker:

And I'll see you again next week on the gift biz

Speaker:

unwrapped podcast.

Speaker:

I want to make sure you're familiar with my free Facebook

Speaker:

group called gift is free.

Speaker:

It's a place where we all gather and our community to

Speaker:

support each other.

Speaker:

Got a really fun post in there.

Speaker:

That's my favorite of the week.

Speaker:

I have to say where I invite all of you to

Speaker:

share what you're doing to show pictures of your product,

Speaker:

to show what you're working on for the week to get

Speaker:

reactions from other people and just for fun,

Speaker:

because we all get to see the wonderful products that everybody

Speaker:

in the community is making my favorite posts every single week,

Speaker:

without doubt.

Speaker:

Wait, what,

Speaker:

aren't you part of the group already,

Speaker:

if not make sure to jump over to Facebook and search

Speaker:

for the group gift biz breeze don't delay.

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