Tips & Talk 40 – Make Your Customer the Star!

Making a customer feel special is where it’s at. Think about your experience from the customer end. Most of the time when you buy something, in a retail shop for sure but also online, it’s a one and done transaction. You make the purchase, get a thank you or a confirmation of the order being…

Tips & Talk 39 – Grab My Personal Holiday Gift Planner (FREE)

Little did I know then but 12 years old, I created my first process. It was a system to run through each and every holiday season to ensure all gifts were purchased, wrapped and ready. This was prompted due to a disaster I share in the podcast. Over the years, it’s been perfected to include…