5 Checkpoints to Ensure Courtesy has a Place in Your Business


My degrees are in communications, journalism, and psychology. Maybe that’s why this really jumps out at me. Or maybe it’s because I’m like everyone else. I like to be treated with respect and sincerity. It goes along with Maya Angelo’s famous quote, “I’ve learned that people will forget what you said, people will forget what…

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3 Mistakes that Can Cost You the Sale

3 Mistakes that Cost You the Sale

Can you relate to any of these stories? You own a retail shop. Customers come in, look around, sort through the products on the shelves … and then just walk out the door. OR You’re selling products at a craft show. Customers come up to the table, look at what you have, touch a few…

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5 Ways to Extend Your Holiday Sales

Make the Most of Holiday Sales

  The holiday season brings a spirit of giving … both spiritual giving and material giving. The reality is people are expecting to spend money. They have their pocketbooks wide open and need to find the right gift … and sometimes any gift … to complete their holiday list. Corporations are the same. They have…

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Make Your Biz Fun Again by Changing this One Word

Make Your Biz Fun Again by Adding this One Word

Have you ever had one of those mornings where one thing goes awry and then another and another? The next thing you know, your whole day becomes a struggle. Everything seems to go wrong! Our attitude and what we tell ourselves can literally set the stage for the entire day. And dare I say our…

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